Premier Inn Uckfield hotel

Reviews

• KB

  Kate Button

  2 days ago
  5.0
  The premier inn was fabulous, we were immediately welcomed by the lovely Molly who helped us check in and made sure we had everything we needed. The rooms were immaculate and so comfortable. Breakfast was delicious and the amazing Julie couldn't do enough for us and our family, she was jolly, bright and helpful. Wonderful stay, we shall definitely be back. 🤩
• NT

  Nicolas T-A

  6 days ago
  5.0
  Stayed at Premier Inn Uckfield recently and just wanted to say how brilliant Tui was throughout our stay. She was incredibly friendly, welcoming and genuinely went above and beyond to make sure everything was okay. It’s rare to come across someone who clearly cares so much about the guests’ experience. Absolute credit to the hotel and made a real difference to our stay. Thank you again, Tui!
• MC

  Malcolm Carpenter

  May 19, 2026
  5.0
  This is our favourite Premier Inn , have stayed many times over past 5 years. Always a warm welcome from staff, especially TUI , she goes the extra mile in hospitality !
• DR

  Dee Reidy

  May 19, 2026
  5.0
  Twice I've vistited this hotel and each time the manager has been so nice to me, today I came in soaking wet after work and he gave me extra towels and some cloths to dry my boots, what great service!
• AB

  Andy B

  Apr 27, 2026
  2.0
  The staff were very poor, from check in to restaurant service. We paid extra for early check in but when we arrived we were told the room wasn't available and even though we paid extra for an 11am check in, we were told that guests didn't have to check out until midday and so we would have to wait, even though we had previously said we needed to be at a wedding by midday and were told this wouldn't be a problem. I found the check in staff, which I believe was the manager, very rude as well as the restaurant staff that takes payment and seat guests. I was in a large group waiting to be seated, and the staff member seated my brothers family, who were directly in front of me in the queue. He then allowed another party to push straight to the front and take the table next to my brothers, even though we had prebooked it. He then stood on the other side of the restaurant pretending he couldn't see us, even though he had just been standing next to us, and then after a few minutes came back and ask wanted a seat. I have no idea what that was all about. This was a very nice hotel, but based on the experience with the staff, I wouldn't return and would suggest others avoid it.

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